At The Crown Chronicles, we only collect your name and email address so that we may contact you with our newsletter or any updates we think you should know about. This page will tell you how we use your information, and is used in conjunction with our Terms and Conditions.
All the information we hold was given to the website by individual readers, using our sign-up form or pop-up on the website.
The most important changes include:
- We set out exactly what types of information we collect, when, and detail what we use your personal information for
- We explain when others may be able to see your identity
- We set out clearly in what situations we pass on any of your personal information to anyone else – including information about the sub-processors who process personal information on our behalf
- We include information about how long we keep personal data for, how you can find out what personal data we have about you, and how to download it or correct it
- We include contact details for our Data Protection Officer
Personal data – what we collect and what we use it for
1 Master data
When you sign up to our emails, your information will automatically go into our database of subscribers. We collect the following personal data about you (the “Master Data”):
- Your email address
- Your name (you can choose to share your surname with us, or not)
This information is mandatory, which means that it will not be possible to receive our email updates without it.
There is no other information we require from you, and you cannot send us more information – eg your location, even if you wanted to – our database does not have the capacity for that.
2.1 What types of cookies do we use?
Cookies are small pieces of information that the website places on your computer’s hard disk, on your tablet or on your smartphone. Note that HTML5 introduced Web Storage that has a similar nature to Cookies, and that we therefore consider that as a Cookie, too.
Cookies contain information that the website uses to make the communication between you and your web browser more efficient.
These storage objects are temporary in nature and are deleted when you exit your web browser. Persistent cookies are permanent in nature and are stored and remain on your computer until they are deleted. Persistent cookies expire or auto delete after a certain period of time, which is set per cookie, but are renewed each time you visit the website. HTML5 local Storage objects are permanent in nature and remain on your computer until they are deleted.
Measuring traffic to the website, such as the number of visits, which domains (or referrers) the visitors come from, which pages they visit on the website and in which overall geographical areas the visitors are located.
- Targeted advertisements
2.3 Third party cookies
Third party cookies are set by third party websites – not our website. When you visit us, the following third party cookies may be set:
- Google cookies, set when you log in to our Website with Google
- Google AdSense cookies, set when displaying relevant targeted advertisements on our Website. Some cookies may be set as DoubleClick, which is part of Google
2.4 Deleting cookies
You can delete the cookies already on your device. You can typically delete cookies from the privacy or history area of your browser, available from the settings or options menu. Most people will be able to use Ctrl+Shift+Del keyboard shortcut or Command+Shift+Del if you’re on a Mac to access these.
If you do not accept cookies from our website, you may experience inconvenience in your use of the website, and you may be prevented from accessing some of its features.
3 Your IP address, browser settings and location
When you visit the website, we register your computer’s IP address and browser settings. The IP address is the numerical address of the computer used to visit the website. Browser settings can include the type of browser you use, browser language, and time zone. We collect this information so that we can trace the computer used in cases of misuse or unlawful actions in connection with visits to or use of the Website.
The Crown Chronicles also uses the IP address to approximate your location (at a city level) and so that we know which sets of our Terms & Conditions apply to your use of our website.
4 Newsletters and digest emails
We collect the information you provide us with when you subscribe to receive our newsletters, or similar. If you no longer wish to receive our newsletters, digest emails or similar, you can unsubscribe by scrolling down the the bottom of the email and selecting ‘unsubscribe’. We will not contact you in future, but please allow up to 48 hours for this to take effect.
If you unsubscribe, your information is still stored on our system, but in another part for those who no longer wish to hear from us. We can remove this if you request, but it is automatically kept, though not used for any purpose.
For what purposes do we use your personal information?
We will use the information you provide to us to:
- Send you our newsletters
- Engage in various internal business purposes, i.e data analysis, developing new products and services, improving or modifying the Website, or our services including our TrustBoxes, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities
- Comply with legal requirements and legal process, requests from public and governmental authorities, relevant industry standards and our internal policies
- Enforce our Terms & Conditions
- Protect our rights, privacy, safety or property and/or that of our affiliates, you or other
- Allow us to pursue available remedies or limit any damages that we sustain
We will also use the information in other ways for which we provide specific notice at the time of collection.
5 On what legal basis do we process your personal data?
We need to process your personal information in order to:
- Pursue legitimate business interests related to operating the website and providing our services to you, or to pursue the legitimate interests of third parties as long as your interests and fundamental rights do not override those interests (see Article 6.1.f of the GDPR).
- For the establishment, exercise or defence of legal claims, where necessary (see Article 9.2.f of the GDPR)
Some of these grounds for processing your personal data overlap, so there may be several reasons which justify us processing your personal information.
In those limited circumstances where you have expressly given your consent to us to process your personal data (see Article 6.1.a of the GDPR), for example, when subscribing to our newsletters, you are free to revoke your consent at any time. However, please be aware that we may have the right to continue to process your information if it can be justified on one of the other legal bases mentioned above.
You have the right to object to how we process your personal information, or ask us to restrict the processing. Please see below for more details.
6 Request to access your information
We will not charge for a request to access your information; we have a month to comply with the request; we can refuse or charge for requests that are manifestly unfounded or excessive – if we do so, we must tell you why and that you have the right to complain to the supervisory authority and to a judicial remedy.
6.1 Incorrect data or updating your information
If any of the Master Data or other personal information that we have about you in our capacity as a data controller is incorrect or misleading, you can inform us (email email@example.com) and we will correct it. Alternatively, you can unsubscribe and then re-subscribe to our mailing list.
When you sign up to the website’s newsletter, you are sent an email to confirm you wish to subscribe. This is a positive opt-in, complying with GDPR rules.
You may withdraw your consent at any time. This is easy to do: either scroll to the bottom of an email we have sent you and click ‘unsubscribe’ or email firstname.lastname@example.org and your information will be removed within a reasonable period of time.
If you are under the age of 16, you must get written permission from a parent or guardian to supply the website with your personal information, as well as proof of age. This should be sent to email@example.com. Following confirmation of consent, this information will be destroyed.
The website’s lead authority is in the UK.
We take reasonable precaution to protect your information, but since the internet is not a 100% secure environment, we cannot ensure or warrant the security of the information you send to us. Emails sent via the website may not be encrypted, and we therefore advise you not to include any confidential information in your emails to us.
9 Other rights
In addition to the rights set out above, you also have the following rights:
- You also have the right to object to the processing of your personal data and have the processing of your personal data restricted.
- In particular, you have an unconditional right to object to the processing of your personal data for direct marketing purposes.
- If our processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. Your withdrawal will not affect the lawfulness of the processing of data carried out before you withdrew your consent.
In some circumstances, these rights may be limited or conditional. For example, whether or not you have the right to data portability in a particular case depends on the specific circumstances of the processing activity.
10 Our Data Protection Officer
We have a Data Protection Officer (DPO), who deals with the data processing activities performed by the website; you can contact our DPO by email firstname.lastname@example.org.
Changes to this policy
We reserve the right to make changes to this policy. The date shown at the start of this policy indicates when it was published and we will update with dates of revision, if necessary. If we make material changes to it, we will provide notice through our website and social media channels, to give you the opportunity to review the changes before they come into effect. If you object to our changes, you can close unsubscribe. If you continue to use the website after we publish or send a notice about the changes to the policy, this will mean that you accept and agree to the updated terms of the policy.